The Apple iOS update has brought some new features to the device. But few customers have faced challenging in connecting their iPhone or iPad with Wi-Fi after updating their device. We have listed some common Wi-Fi issues with their resolutions to help you in fixing those problems.
Issue: Not able to connect iPhone to Wi-Fi
Resolution: Please find below some tips to fix the Wi-Fi connection issue:
- Check your router:
In case your device can connect to other Wi-Fi networks and not able to connect to yours, then you can try to reboot your router and iPhone both. After turning them off, you need to wait for 30 seconds before turning them both on. Then you can try connecting your iPhone to Wi-Fi again.
- Verify if your device can detect your network:
Go to settings on your iPhone and check if toggle mode is on under Wi-Fi option. If it is on then, the iPhone can detect the Wi-Fi network.
- Try resetting your network settings:
Go to Settings on your Apple device > click General > Select Reset > press Reset network setting. This step should reset your APN, VPN and Wi-Fi network settings.
Please find below, the pictorial representation of how to reset your network:
- Reconnect to Wi-Fi network:
On your Apple device, go to Settings > Click on your Wi-Fi network > Select forget this network > Click on Forget. Try reconnecting to your router by entering the password again. After it is connected to the network, you can check if the issue is fixed.
Please check the image below for better understanding of how to reconnect to a network:
Issue: Wi-Fi is grayed out and won’t turn on.
Resolution: In case your Wi-Fi is grayed out, and you are not able to click on it then you can follow following steps:
- Upgrade your iPhone or iPad to latest iOS version:
If you are not using the latest version of iOS, then try upgrading it first as some Wi-Fi issues get fixed by mere updating the software to the latest version of iOS. To do that go to Settings > General > tap on software update.
- Reset network settings:
Try to reset your APN, VPN and Wi-Fi network settings. To perform that, go to Settings on your iPhone or iPad > General > Reset > Reset network setting.
- Restart your iPhone or iPad:
You need to hold your iPhone or iPad’s power and home button simultaneously to reboot the device. After restarting the device, try connecting to the Wi-Fi network again. Sometimes, the Wi-Fi issue gets fixed by mere rebooting the device.
- Reset the router:
You can reset the Wi-Fi router to its default settings by turning it off for 60 seconds and turning it back on.
If all of the other devices can connect to the Wi-Fi router, but the network is grayed out on your iPhone, then you can get in touch with the nearest apple store to get it checked.
Issue: Wi-Fi connection is dropping intermittently.
Resolution: If the Wi-Fi connection is getting dropped while working then you can check if your iPhone or iPod is within the range of the router. If it is out of range, then you can try placing the device near the router. If the iPhone or iPod is within the range, then you can follow following steps to fix the issue:
- Check with other Apple devices:
Verify if other devices within the network can connect to the Wi-Fi router. If all the devices within the network are not able to connect to the internet, then you can get in touch with the internet service provider to get the issue fixed. If rest of the devices can connect to the Wi-Fi router, then you need to follow the below mentioned steps to get the issue rectified.
- Lease renew:
To renew the lease on DHCP screen, you can go to Settings > select Wi-Fi > Find the Wi-Fi network > click on info mark > Click on Renew Lease.
- Reset the network settings:
To reset your APN, VPN and Wi-Fi network settings, on your Apple device go to Settings > General > Reset > Reset network setting.
- Reboot your Apple device:
This is the most common solution for Wi-Fi connectivity issues. Most of the issues get fixed by merely rebooting your iPhone or iPod. To reboot, you need to turn off your iPhone or iPad by holding the home and power buttons simultaneously. After restarting the device, you can try connecting to the Wi-Fi router again.
Issue: Slow internet speed.
Resolution: If your Wi-Fi connection is to slow and it takes too long to load web pages or download apps, then, first of all, you need to check if it is an issue with the network or your Apple device. You can follow below-mentioned steps to get it diagnosed and rectified:
- Wi-Fi routers could work well if they connected to up to 8 devices. If the devices connected to the router exceed this number, then the internet speed is deteriorated. You need to check the number of devices and if they are more than 8, then try disconnecting some devices and then after removing them, check internet speed.
- You can bypass the Wi-Fi router and then check the internet through a wired connection on your computer by running the speed test online.
- If the speed is fine with the cable connection in comparison to the speed on other Wi-Fi enabled device, then there is a problem with your router else it is an issue with the network.
- Verify the device configuration for checking fault in the device and check network bandwidth for fault in the network.
- Reboot your router, by turning it off for 30 seconds and then turning it back on. Restart your Apple devices as well. Then compare the speed on different devices. If the speed is slow only your iPhone or iPod and it is better on the other products, then it is a problem with your device.
Issue: Troubleshooting for common issues on iPhone and iPod.
- Update your Apple product to latest iOS version.
- Reset your network settings:
On your device, go to Settings > General > Reset > Reset network setting. You need to re-enter the password to rejoin the network.
- Change default DNS to Google DNS: On your iPhone or iPod, go to Settings > Choose Wi-Fi > Select your Wi-Fi network > Click on DNS > replace the original DNS with 22.214.171.124.126.96.36.199 and then try to connect your iPhone or iPod again.
Issue: Apple device is not able to join a network.
Resolution: If your iPhone or iPod is not able to join the network then you can follow some tips to get this issue fixed.
- Verify if the Wi-Fi button is turned on.
- Switch off your router for 30 seconds and then restart it again.
- Restart your Apple device.
- Rejoin the Wi-Fi network again: Go to Settings > Select Wi-Fi > Select your Wi-Fi network > Click on Info mark button > Click on forget this network > Rejoin the network by entering the password again.
- Reset the network settings: Go to Settings > Select General > Reset > then select reset network setting. This step will reset your network settings. But if you are still not able to connect to the network then you need to get in touch with Apple store.